FAQS

With the web-based utility, it is easy to configure and manage the router. The web-based utility can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.

Follow the steps below to log into your router.

1) Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer.

2) open a PC Web browser (IE, Firefox, Google), copy and paste the WIFI router to access the URL: http://192.168.10.1 or http://cereslogin.com, then pop-up WIFI router prompt login page as follows:

Input WIFI router PassWord: admin, Click "LogIn" button. Then we can see setup guide as follows:

(1)Check physical connection

Plug the cable into the router LAN port and make sure the corresponding LAN LED is on.

WIFI is connected to the SSID corresponding to the label on the back of the router.

(2)Check IP

Your device must have an IP from the ceres device to access the web management page. Most Ceres devices have DHCP turned on by default, which will assign an IP address to your device. Some devices do not have DHCP server function, in this case you need to manually set the IP address to access the management page

1)Refer to FAQ 9 to find your computer IP.

2)Refer to FAQ 10 to change your computer IP.

3)Refer to FAQ7 to check if the IP is correct.

(3)Firewalls and viruses

Sometimes firewalls and antivirus software on your computer block access to the router and you need to turn them off or replace a device

The default login username and password are both admin. If you changed the default password and forgot it. You need to restore it to factory settings.

(1)How to reset a router

When the device is running, press and hold the reset (RST) button on the side with a needle for 5s, release it and wait for the device to restart

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Admin password

(3)Enter your old and new password

(4)Click Confirm

(1)Reset Button

When the device is running, press and hold the reset (RST) button on the side with a needle for 5s, release it and wait for the device to restart

(2)Router Web

1)Visit http://192.168.10.1 or http://cereslogin.com

2)Go to Router->Restart and reset

3)Click Reset Button

(1)Press 'Win+R' on the keyboard, enter 'cmd' and press Enter

(2)Type 'ipconfig /flushdns' and press enter

(1)Press 'Win+R' on the keyboard, enter 'cmd' and press Enter.

(2)Type 'ping 192.168.10.1' and hit enter. The result is as shown below, indicating that the IP address is correct.

(3)The result is as shown below, indicating that your computer cannot connect to the router, you need to check your computer IP or update the computer IP.

(1)Press 'Win+R' on the keyboard, enter 'cmd' and press Enter.

(2)Type 'ipconfig /release' and press Enter. Release the current IP configuration

(3)Type 'ipconfig /renew' and hit enter. The server will assign an IP to your computer

(1)Press "Win+R" on your keyboard, type "ncpa.cpl" and press Enter.

Right click network card->Status->Details

(2)Press 'Win+R' on the keyboard, enter 'cmd' and press Enter.

Type 'ipconfig' and press enter

(1)Press "Win+R" on your keyboard, type "ncpa.cpl" and press Enter.

(2)Right click network card->Internet Protocol Version 4(TCP/IPv4)>Properities

(3)Enter IP manually

(1)DSL/Cable/Satellite modem connected to router

If your Internet connection is through an Ethernet cable from the wall instead of through a DSL / Cable / Satellite modem, connect the Ethernet cable directly to the router's Internet port, then follow Step 4 and 5 to complete the hardware connection.

1)Turn off the modem.

2)Connect the modem to the WAN port on the router via an ethernet cable.

3)Turn on the modem, and then wait about 2 minutes for it to restart.

4)Turn on the router.

5)Verify that the hardware connection is correct by checking these LEDs.

(2)Connect your computer/Phone to the router.

Method 1: Wired

Turn off the Wi-Fi on your computer and connect the devices as shown below.

Method 2: Wireless

Find the SSID (Network Name) and Wireless Password printed on the label at the bottom of the router.

Click the network icon of your computer or go to Wi-Fi Setting of your smart device, and then select the SSID to join the network.

Method 3: Use the WPS button

Wireless devices that support WPS, including Android phones, tablets, most USB network cards, can be connected to your router through this method (WPS is not supported by iOS devices).

1)Choose Connect WPS on your phone

2)Click the WPS button on the router web management

(1)Large houses, offices, warehouses with weak signal——Relay

In this mode, the router duplicates and strengthens the existing wireless signal, extending the coverage of the signal.

For how to configure the Relay mode, please refer to FAQ 13

(2)The network from DSL or cable modem is only used by one user and cannot be shared with more users——Router

In this mode, the device allows multiple users to share the Internet via DSL/cable modem

For how to configure Router mode, please refer to FAQ 13

(3)For restaurants, bars, families and other occasions that need to provide Internet services for guests without revealing the current network password to the host— —Bridge

In this mode, the router borrows the existing network and broadcasts with a different SSID and password

For how to configure the Bridge mode, please refer to FAQ 13

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Equipment mode

(3)Select Mode->Confirm

(1)If you are using a laptop or USB wireless card with a built-in wireless adapter, make sure that your device's wireless function is enabled and the drivers are working properly.

(2)If you can find a wireless network but can't connect, follow these steps.

1)Authentication problem/password mismatch

When connecting to a wireless network for the first time, you will sometimes be asked to enter a PIN code. This PIN is not the same as the wireless password and is usually on the router label

If you can't find your PIN or if the PIN fails, you can choose a secure key connection

Note: Wireless passwords are case sensitive

2)Windows cannot connect to xxx/Cannot connect to this network/Connected to this network for too long

Check the signal strength of the network. If it is weak, move the device closer to the router.

Change your router's wireless channel to 1, 6 or 11 to reduce interference from other networks.

Reinstall or update the wireless card driver.

Preconditions: 

The internet connected to the router's WAN works fine

Problem Description:

I cannot access the Internet after installing the router, and the router status page does not have a WAN IP address

(1)Check the physical connection of the WAN interface

If the 'Un insert cable' message appears on the router's 'Internet setup' page, it means the network cable is not properly inserted. Please insert and make sure the red message disappears

(2)Restart the router or modem

(3)Clone your PC's MAC address

Some operators will bind your computer's MAC address when you access the Internet through the cable modem for the first time, then we need to clone your computer's MAC address to the router

①　Visit http://192.168.10.1 or http://cereslogin.com

②　Go to Internet setup->Advanced->MAC clone

③　Select Local host Mac.It clones your PC's MAC address to the router's WAN MAC address

(4)Change router LAN IP address

Most Ceres routers use 192.168.10.1/24 as the default LAN IP address, which may conflict with your existing modem/router IP. If so, it will prevent you from accessing the Internet, we can change the router LAN IP to avoid IP conflict, such as 192.168.88.1

①　Visit http://192.168.10.1 or http://cereslogin.com

②　Go to Router->LAN settings

③　Enter your IP address->Confirm

(5)Check WAN connection type

①　Refer to FAQ 13 to select the correct router WAN connection type. If not clear, please contact the operator to solve

②　Reboot Modem or Router

Description problem: 

The router has been set up and successfully connected, but the Internet cannot be accessed

(1)Check computer settings

Whether the connection of the computer is in DHCP state, if it is in DHCP state, try to update the computer IP, refer to FAQ 9

(2)Check Router Settings

①　Visit http://192.168.10.1 or http://cereslogin.com

②　Go to Router status->Network connection state->System state

③　If you don't have an IP address, check your physical connection or contact your carrier

④　If there is an IP address in the WAN status, please check if you can ping 8.8.8.8.

⑤　If you can ping 8.8.8.8 but cannot access the Internet, it may be caused by the DNS server. Please go to Router>LAN settings>DNS, change DNS 1 to 8.8.8.8, DNS 2 to 8.8.4.4, and click Save. Then restart the router once. After restarting, please try to surf the Internet again, if it still doesn't work, please contact Ceres for help

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->Diagnosis

(3)Enter the IP Address or Domain Name of the tested host.

Ping: Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time.

Traceroute: Traceroute is used to display the route (path) your router has passed to reach the tested host, and measure transit delays of packets across an Internet Protocol network.

(4)Click Confirm to begin the diagnostics.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->System log

The router's SSID and password and security options are preset at the factory. The preset SSID and password can be found on the product label. You can customize the settings according to your needs

(1)Wireless 2.4G configuration

①　Visit http://192.168.10.1 or http://cereslogin.com

②　Go to Wireless->2.4G WIFI name and password

③　Click the button next to Switch to control the on and off of WIFI.

【Wifi】Set the name of the WIFI; Check hide wireless, then others cannot find this wifi;

【password】Set WIFI password

【Channel】Default is Auto, we can select a suitable channel refer to surrounding wifi environment；

【signal】Signal strength, there are three modes to choose;

【mode】Four modes for selection, Usually choose 802.11b/g/n;

【Bandwidth】 Default 40/20MHz；

(2)Wireless 5G configuration

①　Visit http://192.168.10.1 or http://cereslogin.com

②　Go to Wireless->5G WIFI name and password

③　Click the button next to Switch to control the on and off of WIFI.

【Wifi】Set the name of the WIFI; Check hide wireless, then others cannot find this wifi;

【password】Set WIFI password

【Channel】Default is Auto, we can select a suitable channel refer to surrounding wifi environment；

【signal】Signal strength, there are three modes to choose;

【mode】Choose 802.11ax;

【Bandwidth】Default 80/40/20MHz;

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Wireless->Wireless timing closure

(3)Trun on Wireless timing closure

(4)If we need to turn off WIFI every day from 18:00-18:30, the settings are as follows

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Wireless->WISP->Turn on WISP->Select Mode

WISP: The upper-level router will only display your routing information, and the devices under your router will not display it.

The IP of the connected device is assigned by your router, and the two network segments are different

Repeater: The upper-level router will not only display your routing information, but also the devices connected to your router will display

The IP of the connected device is allocated by the other party's route, and the network segment is the same

(3)Select the WIFI that needs to be relayed

(4)After success, the router will restart

After the router restarts, the interface is as follows, and some functions cannot be used. If you want to use all the functions, please switch the router mode, how to switch, please refer to the FAQ 13

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Guest network

(3)Create a guest network as needed.

①　Enable 2.4GHz Wireless network or 5GHz Wireless network.

②　Customize the SSID

③　set Password, Guest speed, Effective duration

(4)Click Confirm. Now your guests can access your guest network using the SSID and password you have set!

The primary difference between the 2.4 GHz and 5GHz wireless frequencies is range as the 2.4GHz frequency is able to reach farther than the 5GHz frequency. This is a result of the basic characteristics that waves attenuate much faster at higher frequencies. So if you are more concerned with the coverage, you should select 2.4GHz rather than 5GHz.

The second difference is the number of devices on the frequencies. 2.4GHz suffers more interference than 5GHz.

The older 11g standard only uses the 2.4GHz frequency, majority of the world is on it. 2.4 GHz has fewer channel options with only three of them non-overlapping, while 5GHz has 23 non-overlapping channels.

A lot of other devices are also on the 2.4 GHz frequencies, the biggest offenders are microwaves and cordless phones. These devices add noise to the medium that can further decrease the speed of wireless networks.

In both aspects, choosing to deploy on the 5GHz frequency is a much better option as you have more channels to use to isolate yourself from other networks and there are far fewer interference sources.

But the radar and military frequency is also 5GHz, so 5GHz wireless may also have some interference, and many countries require that wireless devices working on 5GHz should support DFS(Dynamic Frequency Selection) and TPC(Transmitting Power Control).

Summary:

5GHz has a shorter range compared with 2.4GHz;

The 2.4GHz frequency is way more crowded than 5GHz, devices on 2.4GHz suffer much more interference than the ones on 5GHz;

Fewer devices are capable of using the 5GHz channel than the 2.4GHz channel.

If there is too much interference around and your clients support 5GHz, it's recommended to use 5GHz wireless network, otherwise you’d better select 2.4GHz.

MAC filtering is used to deny or allow specific client devices to access your network by MAC address

Demand 1:Only allow 00:11:22:33:44:55 to access your network, other clients cannot access your network (maximum 10 rules), the configuration is as follows

Demand 2:Deny 00:11:22:33:44:55 access to your network (maximum 10 rules) configure as follows

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to terminal managemen->Equipment connected

(3)Find your device in the list, select manager

(4)Here you can choose administrator, internet speed control, parental control, allow/deny internet

Most ISPs assign a dynamic IP address to the router and you can use this IP address to access your router remotely. However, the IP address can change any time and you don't know when it changes. In this case, you might apply the DDNS (Dynamic Domain Name Server) feature on the router to allow you and your friends to access your router and local servers (FTP, HTTP, etc.) using domain name without checking and remembering the IP address.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->DDNS

(3)Select service provider->Turn on->Fill in Domain/Username/Password

(4)Confirm

When a PC is set to be a DMZ (Demilitarized Zone) host in the local network, it is totally exposed to the Internet, which can realize the unlimited bidirectional communication between internal hosts and external hosts. The DMZ host becomes a virtual server with all ports opened. When you are not clear about which ports to open in some special applications, such as IP camera and database software, you can set the PC to be a DMZ host.

Demand: Make the home PC join the Internet online game without port restriction.

For example, due to some port restriction, when playing the online games, you can login normally but cannot join a team with other players. To solve this problem, set your PC as a DMZ with all ports opened.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->DMZ host

(3)Choose your device->Turn on

IP address filtering is used to set the access authority of the internal network host to the external network through the IP address

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->IP filter

After using the router, Internet users cannot access the hosts in the LAN, so they cannot access Web, FTP, Mail and other servers built on the intranet. The virtual server function can realize the mapping of the server of the intranet to the Internet, so as to realize the opening of the server to the outside world.

Requirements: A small enterprise needs to open the file server and web server to the Internet through a router, and the external port of the web server is 8080.

The configuration information is as follows

Users on the Internet can enter http:// WAN IP:External port (in this example: http:// 10.11.104.11:8080) to visit your personal website.

Flood protection protects your home network from DoS attacks that can flood your network with server requests. Follow the steps below to configure DoS protection

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->Firewall

(3)Turn on prevent flooding attack

(4)If you want to ignore the ping packets from the WAN port, Turn on anti WAN port ping

IPTV is an interactive network television, which is a new technology that integrates various technologies such as Internet, multimedia, and communication, and provides a variety of interactive services, including digital TV, to home users through Internet broadband lines. Users can watch rich IPTV programs at home through network set-top boxes and ordinary TV sets.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Advanced->IGMP

(3)If your ISP provides the networking service based on IGMP technology, e.g., British Telecom(BT) and Talk Talk in UK:

①　Tick the IGMP Proxy checkbox and select the IGMP Version, either V2 or V3, as required by your ISP.

②　After configuring IGMP proxy, IPTV can work behind your router now. You can connect your set-top box to any of the router's Ethernet port.

(4)If IGMP is not the technology your ISP applies to provide IPTV service

①　Turn on IGMP Snooping or IGMP Proxy.

②　Turn on IPTV.

③　Choose whether to enable VLAN according to the requirements of the operator, please fill in the VLAN ID after enabling.

Your IPTV setup is done now! You may need to configure your set-top box before enjoying your TV.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->LAN settings

【IP】Set local management IP address of WIFI router. The default IP address is 192.168.10.1

【Mask】Set the mask of local management IP address of WIFI router 

【DHCP】Click the button to enable or disable Router DHCP Server function.

【Start IP / End IP】Configure the IP address interval that allocated to the terminal. The address interval must be on the same network segment as the management IP address of the Router.

【DNS1】Set main DNS for internet wan connection(If not filled, the gateway address will be used as the DNS address)

【DNS2】Set second DNS for internet wan connection(If not filled, the gateway address will be used as the DNS address)

IP & MAC Binding is used to bind the IP address of a network device to its MAC address. This will prevent ARP spoofing and other ARP attacks by denying network access to devices in the binding list with matching IP addresses but unrecognized MAC addresses.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Static IP allocation

(3)Bind your device according to your need

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Time setting

(3)In this interface, we can config "local time" and "Time zone"：

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Restart and reset

【Factory reset 】Click "Reset" button to reset WIFI router 

【Reboot router】Click "Reboot" button to reboot WIFI router.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Software upgrade

【Upgrade by online】Automatic upgrade via internet.

【Upgrade by local】Select local file upgrade

Login WIFI router web main interface, click Router-> Backup and development, then we can config WIFI router as follows:

1. Click "backup" button to save the system configuration locally.

2. Choose WIFI Router backup File to restore(cofig. data)

3. Click "Resotre" button to make configuration effect. 

Visit http://192.168.10.1 or http://cereslogin.com

Go to Router->WEB management

Default Language: English 

Remote web: Default off, if you switch to on, you can visit web by WAN interface.

Close LED: Default off, if you switch to on, the LED of router will be turn off.

Telnet service: Default off, if you switch to on, you can Telnet the router by LAN interface.

Hardware speedup: Default off, Speed limit function does not work after opening

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->Automatic maintenance

(3)For example we need to maintain the router at 2am every day. The settings are as follows

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to terminal management

(3)Find the corresponding device, select 'manager'

(4)Turn on Parental controls.For example,only children are allowed to surf the Internet from 20:00-21:00 every day

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router Management->Turn on Remote web

①　To allow all devices to remotely access the router web, select 'All IP addresses'

Note: WAN IP is generally dynamic IP. You can find your WAN IP in Router>System state

②　To allow only one device to remotely access the router web, select 'Specify IP addresses'

Note: If you use a custom port number, such as 88, please add the port number (such as 192.168.101.10:88) when the browser accesses the router, the default port 80 does not need to add the port number when accessing

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to terminal management->Equipment connected

(3)Find your device and select 'manager'

(4)Turn on control,Set your upload/download speed

Note: Please make sure your carrier provides you with IPV6 service, if not, please contact your carrier first

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to IPV6->Turn on

①　There are two option in IPv6 WANsetting mode, Automatic and PPPoEv6, Automatic mode is default. If you get information of IPv6 connection from ISP, you can choose PPPoEv6 mode, and fill in blank with information of account and password .please check "Get ipv6 prefix agent", it means WAN IPv6 will get prefix address from IPv6 server.

②　Configure LAN ports .let IPv6 LAN-address. Let IPv6 LAN-address and IPv6 LAN prefix in Automatic mode. You can enable or disable DHCPv6 function .

TR069 is a protocol. Provide operators with a variety of management methods to facilitate the maintenance of sold products

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to TR069->Turn on

(3)We can set the router parameters of the TR069 client (ACS URL address, username, password, periodic notification interval).

WiFi Mesh network is a new wireless networking solution developed based on WiFi technology. Compared with the traditional wireless network, the transmission distance and mobility of the WiFi Mesh network will be greatly improved, especially it is compatible with the WiFi function. Therefore, the WiFi Mesh network provides a great help to increase the transmission distance and mobility of the wireless network and expand the wireless network application.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Wifi Mesh

(3)Choose your character. Note that there can only be one Controller. Then click Start Mesh to complete the networking.

The IP obtained in the 'Repeater' mode is assigned by the main route, and the web of the sub-router cannot be accessed at this time. If you want to access the web of the sub-router, the settings are as follows

(1)Use the domain name 'www.cereslogin.com' to log in (only for routers that support domain name login)

(2)Reset the computer IP to 192.168.10.xx, how to set the IP refer to FAQ 10

(1)Confirm that the SSID and password for connecting to the main router are correct

(2)Poor signal leads to unsuccessful relay

Move the secondary route closer to the main route and set it up again. If it is close to the main route, it can be relayed successfully, and then the secondary route is placed in a suitable position.

(3)Check that the upper router has set MAC filtering

Whether there is a MAC whitelist in the upper router, if so, please add the MAC of the secondary router to the whitelist

(1)First check whether the network of the main router is normal. If it is normal, log in to the management interface of the sub-router (refer to FAQ 10 to set IP192.168.10.xx), and check whether the Router-System state is normal, as shown in the figure below. If it is not normal, please try to relay the upper router again or restart the sub-router

(2)After fixing the WIFI channel of the main router and the sub-router, re-network, the configuration is as shown below

The wireless signal is turned on by default, you only need to log in to the management interface of the router and turn off the broadcast.

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Wireless-> 2.4G/5G WIFI name and password

(3)Choose Hide wireless->Confirm

Note: Remember SSID and password

(4)After saving, the computer and mobile phone will not be able to search for this WIFI. To connect this signal, you need to manually enter the SSID and password to connect. Please refer to the following figure for how to connect.

①　Windows

②　Android

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Router->System state

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Internet setup->Mode Dynamic IP->Enable

(3)If you need to configure DNS, MTU, MAC, please select Advanced

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Internet setup->Mode Static IP->Fill in IP, Subnet Mask, Gateway, DNS. Enable

(3)If you need to configure DNS, MTU, MAC, please select Advanced

(1)Visit http://192.168.10.1 or http://cereslogin.com

(2)Go to Internet setup->Mode Static IP->Fill in IP, Subnet Mask, Gateway, DNS. Enable

(3)If you need to configure DNS, MTU, MAC, please select Advanced

(1)What is channel.

A channel, also called a channel or a frequency band, is a data signal transmission channel that uses a wireless signal as a transmission carrier. The working frequency of the 2.4G frequency band is 2.4-2.4835GHz. The 83.5MHz frequency band is divided into 13 channels. The center frequency of each channel differs by 5MHz.

Similar wireless routers using the same or overlapping channels will form a channel competition relationship and affect the quality of wireless links. In order to effectively avoid mutual interference caused by channel overlapping, adjacent wireless routers should choose non-overlapping channels to work, such as (1, 6, 11). ), (1, 7, 13), etc., but the wireless router does not only work on these channels.

(2)Channel recommendation is automatically selected.

The function of automatic wireless channel selection is: channel overlap will cause mutual interference between wireless routers, which will affect the quality of wireless transmission. The automatic channel selection function enables the router to automatically set the best working channel according to the surrounding wireless environment, effectively avoiding co-channel interference/competition.

(3)Under what circumstances do you need to manually select the channel.

①　When setting up WDS wireless relay, it is recommended to set a fixed channel.

②　Some wireless terminals may not be able to identify channel 12 or 13. When the router automatically selects these two channels, the wireless terminal cannot search for signals. At this time, the channel of the router needs to be fixed between 1-11.

③　Severe wireless interference. The automatic wireless channel selection function will automatically set the best working channel according to the current environment after the router is started, and the channel will not change until the router restarts. However, in the actual environment, the surrounding wireless environment may have changed during the working process of the router. , causing strong wireless interference, you need to consider setting the channel manually at this time.

(4)How to manually select the best channel

When manually setting the channel of the router, it is necessary to avoid using the same channel as other surrounding wireless signals to avoid co-channel interference. So how can we know the channel used by other wireless signals around?

Using third-party software, the software can scan the channel and signal strength of wireless signals in the surrounding environment.

①　Android: wifi magic box

②　Windows: Inssider

(1)Check whether the 2.4G and 5G SSIDs of each router are configured with passwords and encryption methods.

(2)Check the direct distance between the main router and the sub-router, and keep within 15 meters to ensure a good WIFI signal between the routers.

(3)Make sure the MESH function in the router is enabled and the role is set to auto, if you specify the role of each router. You can also set the corresponding Controller and Agent roles.

(4)Ensure the WIFI channel interference in the mesh networking environment. If there is channel interference from other wireless devices, please select the appropriate working channel in the WIFI configuration items of the main route and the sub-router and then re-establish the network.

(5)Make sure that no other device initiates a WPS connection in the mesh networking environment.

(1)Log in to the router's web management and check whether the WAN IP of the main router is normal. If you normally use the diagnostic tool to check whether you can access the Internet (refer to FAQ17), if you cannot access the Internet, please contact the operator

(2)Check whether the routers of each node go online normally

(3)Make sure that only the main router is connected to the WAN port, and the Mesh role is Controller. Because Ceres routers are factory-set with the Mesh role configured as automatic. In MESH networking interaction, the most suitable router will be automatically selected as the Controller. The Controller in the MESH network can be dynamically changed. If the WAN port of the current Controller router is DOWN, then the router with the original role of Agent can be connected to the WAN port to automatically become the Controller role, and the network needs to be reorganized.

(4)Ensure the WIFI channel interference in the Mesh networking environment, and whether other wireless devices initiate a WPS connection. If there is wireless interference, the WIFI working channel will be changed after the router is restarted, resulting in Mesh network recovery problems.

(5)Re-networking after restoring to factory settings

WIFI signal strength and range depend on factors such as frequency band, radio power output, receiver sensitivity, antenna gain, and antenna type. The environment also plays a very important role in the coverage and performance of the router. Floors, walls, obstacles and radio signal interference can weaken the WIFI signal.

So, in many cases, the easiest and low-cost way to improve WIFI coverage is to move the router to a better location. Here, we will provide some options for your reference.

1)Put the router in the middle

2)Put the router at a certain height

Home routers generally use omnidirectional antennas, which radiate around horizontally and are weaker vertically. Place your router on a table or shelf to better utilize the transmission from the antenna.

3)Stay away from high-power appliances

High-power appliances and metal products may cause signal interference. Note that electrical appliances include microwaves, refrigerators, TVs, etc.

4)avoid obstacles

One of the materials most likely to block WIFI signals is metal. Refrigerators, walls, cabinets, furniture, or other large objects will reflect and absorb WIFI signals, creating WIFI blind spots. Adjust the position of the router so that the WIFI signal is not absorbed by metal.

5)Keep your device safe

Keep your device away from water or fire. Avoid heat and humidity to prevent device damage from affecting wireless performance.

6)Adjust the antenna

Tilt the antenna to the ground. If there are two antennas, the recommended tilt angle is between 45°-60°. If there are 3 antennas, you can place the middle antenna vertically upwards.